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L3 SIEM Security Analyst/RSA SA expert Posted Jan 12
Next Ventures Ltd , Greenville, NH
My client who operates on an International scale is looking for a L3 resource who can operate with RSA Security Analytics to join their team on a 12 month contract in Greenville, USA.

Key responsibilities:

Provide technical skill to customers.

Oversight of Incident Response.

Responsible for support issues from beginning to end and follows the documented escalation procedures.

Essential skills:

documentation: collect info, ensure right message


Manage assigned trouble ticket queue (assignment, progress, resolution, close)

Understanding and exceeding all SLA commitments

Knowledge base article submissions (intelligence, procedures, ..)

Monitoring and awareness of what is happening in the data security industry, and on various newsgroups/mailing lists regarding security and security products

Local regulation awareness

Planning, roadmapping, of new to be developed

SOC Guru: L3 SME (Incident response is different)

US - NL handover across each other

Ensure QA is alive'

Data source management/log source integration; contextual information integration à guidance to L2

Employment Type: Contract
Duration: 12 Month + Extension
Other Pay Info: Market Rate

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